Getting Started With Ledge Close Management

This guide is designed to help you transition from manual spreadsheets to an agentic close, where AI handles the heavy lifting while you focus on review.

Organizing Your Close

Understanding Your Task Types

Tasks are the core units of work in Ledge. Every item in your close checklist will fall into one of these three categories:

Task Type	Purpose	Requirements	Best For...
Checklist	General-purpose activities.	None (Account optional).	Standard procedures, documentation, or ad-hoc items.
Reconciliation	Verifying account balances.	Account & Posting Period.	Bank recs and balance sheet substantiation.
Flux Analysis	Analyzing balance variances.	Account & Posting Period.	Explaining MoM or QoQ changes (includes AI drafting).

The Lifecycle of a Task: Actions & Workflow

Tasks move through a status flow from Pending/Open → Preparation → Review → Completed. Your interaction with a task is defined by your role:

Preparation Actions

• Mark Ready: Sign off that work is complete and move it to the Reviewer's desk.

• Support: Upload working papers, reconciliation sources, or add context via comments.

• AI Drafting: Trigger the AI to generate draft explanations for Flux tasks.

Review Actions

• Approve/Reject: Finalize the task or send it back for corrections.

• Request Changes: Ask for specific updates or additional information.

• Reassign: Move the task to a different team member to balance the workload.

Administrative Actions

• Update due dates, descriptions, or status manually.

• Subscribers: Manage who receives notifications about specific task updates.

• Dependencies: Link related tasks to show which items must be finished first.

The first step is to mirror your existing processes within Ledge to ensure complete visibility.

First steps

1. Configure Your Checklist

• Import Tasks: Upload your existing month-end checklist.

• Organize with Folders: Use Folders to group tasks by team (e.g., Revenue, AP, Tax). These are fully configurable.

• Dynamic Grouping: Use the "Entity" column to group tasks by legal entity, allowing you to monitor multi-entity closes from a single view.

• Define Roles: Assign a Preparer and a Reviewer to every task to establish clear accountability.

2. Connect Your General Ledger

• Integrate NetSuite: Link Ledge directly to your GL. Ledge fetches transactions in real-time, providing a live look at your balances.

• Approval Sync: Ledge respects your existing NetSuite approval workflows by default, ensuring that any AI-generated entries follow your internal controls.

3. Integrate Slack or Teams

• In-Platform Mentions: Tag teammates directly within a task to ask questions or request updates.

• Chat Integration: Connect Slack or Microsoft Teams to receive notifications and engage with the close process without leaving your preferred chat tool.

Automating Reconciliations & Flux Analysis

Ledge moves beyond simple tracking by performing the actual matching and verification.

1. Set Up Bank Recs

• Live Feeds: Connect your bank accounts to see transactions flow into the Bank Rec Module.

• AI Discrepancy Detection: Ledge automatically identifies mismatches. Review the AI’s suggested reconciling items and post them directly to NetSuite with one click.

2. Connect Working Papers

• Upload Supporting Docs: For balance sheet accounts, attach your working paper (Excel/PDF) to the task.

• Auto-Verification: The AI will scan the document, identify the closing balance (e.g., Cell E40), and automatically compare it to the GL balance. If they match, the task is flagged for final review.

3. Perform Flux Analysis

• Generate Explanations: Instead of manual typing, let the AI run statistical models to draft explanations for month-over-month or quarter-over-quarter variances.

• Auditability: Every explanation is linked back to the transaction level for full traceability.

Launching AI Agents

AI Agents act as intelligent assistants that perform the "pre-work" for your team. Instead of starting from scratch, you review what the Agent has already prepared.

The Agent Studio allows you to automate repetitive, complex workflows like accruals.

• Define the Workflow: Use the conversational interface to describe your process (e.g., "Identify accrual candidates based on POs and previous month's bills").

• Generate Artifacts: The Agent creates a native Excel working paper—complete with live formulas—so you can trace exactly how it reached its conclusions.

• Automate Journal Entries: Once the Agent identifies the necessary adjustments, it prepares the JEs for your review and extraction to the ERP.

Agent States

Agents operate in one of three visible states:

1. Running: The Agent is actively analyzing data, matching transactions, or generating explanations.

2. Waiting: The Agent has encountered a situation requiring human judgment and is paused until you provide guidance.

3. Completed: The automated work is done; the task is now ready for human review.

Note: All Agent activities are logged in the Activity Feed, providing the same audit trail as human actions. You will receive a notification via Slack or Teams the moment an Agent moves to "Waiting" or "Completed."